Shipping policy

Welcome to Earthinary! We are committed to delivering your orders quickly and efficiently, no matter where you are. Please read our shipping policy to understand how we handle shipping and delivery.

Shipping Destinations

We currently ship to most places in the United States, however, there may be some restrictions based on the shipping destination and the nature of the product. If we are unable to ship to your location, we will notify you promptly.

Shipping Rates and Delivery Times

Shipping rates and delivery times vary depending on the destination, product's origin, and the shipping method determined at checkout. For some items, the shipping method is fixed. Our free shipping offer may not apply to all products. Most items ship within 1-3 business days and arrive within 5. Exceptions apply. Check the product details for related information and always feel free to contact us with any questions by email or phone.

Please note that these delivery times are estimates and may vary based on your location and unforeseen delays, such as customs processing.

Order Processing

Unless otherwise noted, most orders get processed within 1-2 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country’s customs office to determine these additional costs before placing your order.

Shipping Carriers

We use a variety of shipping carriers to ensure the best possible delivery service. Our primary carriers include:

  • USPS
  • DHL
  • FedEx
  • UPS

The carrier will be chosen based on your location and the best available service at the time of shipping, or by the supplier.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website using the tracking feature.

Missing or Delayed Packages

If your package is delayed or lost in transit, please contact us at contact@earthinary.com with your order number and tracking information. We will work with the shipping carrier to resolve the issue as quickly as possible.

Address Changes

Please ensure your shipping address is correct at the time of checkout. We are not responsible for packages delivered to incorrect or outdated addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately. Address changes may not be possible once the order has been processed.

Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or regulatory guidelines. If an item cannot be shipped to your location, we will notify you as soon as possible and provide alternative solutions.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

  • Email: contact@earthinary.com
  • Phone: +1 (877) 327-8479

Thank you for shopping with Earthinary! We appreciate your business and are committed to providing you with the best possible shopping experience.